Contact

To share your experience or leave a review, we invite you to use the Steam platform. Your feedback on Steam helps us improve and also supports our community.

Submit a Game Compatibility Issue

In most cases, simply telling us the exact game title is enough for us to identify the problem you are experiencing. Many issues are caused by incorrect settings, although some games may not be compatible yet. Show issue report template

Please send your issue report to [email protected].

Send a Feature Request

Have an idea for a better way to learn English while playing video games? Send us an email at [email protected]. You can use this template as a reference when writing your email.

Mailing Address

Game Compatibility Issue Report Template

Email Subject

Immersive English Issue Report

Email Body

Immersive English Issue Report
------------------------------
Game title: ...
App version: ...
Windows version: [e.g., Windows 10 21H2, Windows 11 25H2]
What happened:
 - ...
What did you expect to happen:
 - ...
Steps to reproduce:
 - ...
Immersive English settings:
 - Translation: yes/no
 - Translation - Model: medium/small/tiny
 - Translation - Target Language: de/es/fr/it/ja/ko/pl/pt/ru/zh-cn/zh-tw
 - Video Capture: yes/no
 - Video Capture - Encoder: nv/amf/qsv/openh264
 - Video Capture - Client Area: yes/no
 - Hotkey:
 - Pause Mode: grab/freeze
 - Exclusive Mode: yes/no
 - Fullscreen Mode: yes/no
Hardware settings:
 - CPU:
 - GPU:
 - GPU Driver: [e.g., GeForce Game Ready Driver 536.40]
Screenshots or application logs:
Additional information:

Tip: Double-click the email body to edit it.

Feature Request Email Template

Email Subject

Immersive English Feature Request

Email Body

Immersive English Feature Request
---------------------------------
Feature request:
 - 
Why do you think it is important:
 - 
Additional information:
 -

Tip: Double-click the email body to edit it.